Working With Insurance Claims

What should you do if you suspect you have damage to your roof?
Follow these steps below:

• Step 1: Choose a Professional Roofing Contractor
  • Call Known Name Roofing & Construction to set up a free 10 Point Roof & Exterior Inspection. We identify and document all the damage to your structure. Once we are finished with the inspection, we will advise you on whether or not you should file a claim with your insurance company.
• Step 2: File a Claim
  • Contact your insurance company and let them know you would like to file a claim. Inform them that your property has sustained damage and that you had the property professionally inspected and give them our name. They should now give you a claim number.
• Step 3: Meet with Insurance Adjuster
  • An Insurance Adjuster will contact you to setup a time when they can come and and review the damage to your property. Let them know that you would like to have Known Name Roofing & Construction at the meeting. Call us let us know when to be there.
• Step 4: Insurance Summary
  • Your insurance company will send you a Loss Summary Report that has a list of the damages and the amounts associated with the damages. Contact Known Name Roofing & Construction to review the Loss Summary Report for accuracy.
• Step 5: Installation and/or Repair
  • Remove and properly dispose of all old materials.
  • Replace/Repair bad roof decking if necessary.
  • Apply underlayment that is required by building codes and shingle manufacturers.
  • Install the shingles/metal.
  • Apply flashing around chimney, stack vents and other roof protrusions to defect water.
  • Clean up area around structure and properly dispose of any nails and roofing materials
• Step 6: Insurance Claim Completion
  • Once Known Name Roofing & Construction has completed the roofing project, we will send a final invoice along with any adjustments to the insurance company. This will release any funds held.